Returns & Exchanges
At Bali Body, we want you to be completely satisfied with your glow. If you are not happy with your purchase, we offer a 30-day return policy for unopened and unused items in their original packaging.
Return Process
- 1.Check Eligibility
Ensure your items are unused, unopened, and in their original packaging to qualify for a return or exchange within 30 days of delivery.
- 2.Contact Support
Email our customer care team with your order number and reason for return to receive your unique Return Authorization number.
- 3.Pack and Ship
Securely package your items and include the return form before shipping the package back to our designated distribution center.
- 4.Receive Refund
Once our warehouse inspects your return, we will process your refund back to your original payment method within 5-10 business days.